written by on 08/07/2010
Go elsewhere. I choose enterprise as they were abit cheaper then the airport car rentals (they are off site)The morning we arrived we were picked up and taken to office. Gave details everything went smoothly until we were told the price which was £80 dearer then online quote!! When we questioned this we were told it was excess insurance. We declined this extra insurance but were told they were not happy for us to take car without it. Although we declined several times it became clear we would not get car without it. We eventually agreed to pay £60 extra (we got 2 days free) we were tired and keen to get on with holiday. The car was not clean and there was a smell of smoke. I would never go to Enterprise again.