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“Item not delivered & absolutely no communication”

Written on: 24/11/2012

Terrible service would definitely not recommend!

I bought the Cube board game from the site but a week later and it still hadn't arrived. I had an email when I first bought the game stating that they would send through the tracking number when they sent the item but it never came. I wrote an email to Rhys (the contact on the email) to ask when it would be dispatched and 3 days later I still had no reply. I also wrote to customer service to try to chase it up but again received no email back.

There is no contact telephone number, customer support or complaints department so now I have no game, I'm out of pocket and have no way of resolving the issue. I'm hoping that since they publish reviews on their site then this might finally get their attention