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“Bad Billing and Customer Service”

written by Krissyb01 on 23/11/2012

I am just about to move energy companies for EDF, After chasing them for nearly a year they all of a sudden produced a bill for £690 for electricity, they then billed me for 1 month for £188.60 and then again for this month of £93.92 - Who uses that much electricity especially since I work full time and I am hardly ever at home!

Phoned them and they claim it could be because the bills are estimated and if I wanted to rectify then I would have to produce a meter reading (Eh - What am I paying for surely they have meter readers)

Rubbish service and very overpriced - I will never use them again.

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“Bad Billing and Customer Service”