Written on: 23/11/2012
Overall process was great and quick to get code. Only problem was that for my particular phone, they sent a 16 digit code instead of the 7 the phone required. Didn't know until I was in the US trying to get the new SIM card to work on a weekend. Had to wait until the Monday to get it resolved but they got me the proper code right away while I was on the phone. Rep on the phone said it can generate 2 codes but given all the information required about the hardware, I would think that the system would know which one to send.
Instructional videos were great. I would use this service in the future if I had to unlock another phone.