Written on: 22/11/2012 by Uncle Bob (2 reviews written)
Great service all round. I ordered a pair of designer frames which they did not stock, so they ordered a pair from the manufacturers in Italy. The order arrived in speedy time using special delivery but were unfortunately too big - an error on my part, as I ordered the wrong size.
They tried to order a smaller pair for me but found out they had been discontinued. They informed me straight away and although they offered alternatives, I decided that a refund was the best option, which they paid in full with a smile!
Overall, such a good shopping experience, I will not hesitate in recommending them.