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“AVOID ALLSTARS DRVING ACADEMY - GROUPON EXPERIENCE”

written by Chippsss on 21/11/2012

My experience of ALLSTARS DRIVING ACADEMY – Drifting Experience.
A group of us purchased a GROUPON Drifting Experience with ALLSTARS DRVING ACADEMY. After weeks of trying to get a place at the London event we were unable to do so. One of the owners James suggested we book a place in Birmingham so we did. Travelled from London to Birmingham on 26/10/12 and on arrival we were one of several groups that had arrived to a non event. ALLSTARS apparently cancelled the track booking and didn’t bother to tell anyone. Track staff left to deal with all the angry customers. Obtained numbers of the two people in charge and had to call both non- stop to get an answer. We complained to GROUPON who thankfully refunded us the voucher after several failed promises to do so by Allstars – who asked us to call them on a Saturday and when we did he was annoyed that we were interrupting his “family time”. We requested compensation for the fuel costs which they agreed to pay. Again we spent weeks chasing them – the two people we dealt with were blaming each other. One then said he would refund us on “payday” – despite being a part owner of a company such as ALLSTARS he couldn’t find our £60. Twice they asked us for bank details and 1 month later after the failed event we still haven’t received our cash. One of them now states that we should take this up with the other as he apparently has severed links with the Birmingham side of ALLSTARS and tries to portray them as separate businesses – yet at the time of our booking he was our contact and he took time to explain he was the main shareholder in the business. To summarise – We still haven’t received our cash and can’t be bothered chasing them anymore – They have no thought for customer service and their business management is shocking. This is a 100% accurate review of our dealings with them and we will be publishing this on as many sites as possible as a warning to anyone considering booking an “experience” with them. After this saga I have researched this “experience” and am shocked to see the negative reviews by others who have actually managed to complete their drifting. I urge you to go read yourselves..........