Written on: 21/11/2012 by TheHuzzy (1 review written)
I initially was drawn to Palicomp due to the amazing offers they had compared to other similar providers. This coupled with the amazing amount of choice on each and every component drew me to feel this computer was actually personal to me.
The site was very eay to use and I was having an online conversation with one of their online analysts to have a chat about certain things and what would work well and provide the best available machine for my budget.
Everything on teh site was clear and concise, the prices and costs for everything were detailed every step of the way unlike some sites which seem to rig in hidden costs right at the end.
After the purchase was made, I received my machine exactly when I requested to do so. I work all day every day so when having to take time off to take delivery, it was essential I received the goods on the day I expected.
Once unpacked and opened I turned my machine on, quickly did a once over and realised that there were a couple of things that were not working as expected. I called the helpline and I was greted by a very knowledgable representative who quickly and consicely understood the issue and directed me how to set it right.
Since then the machine has been fantastic, sucking up everything I can throw at it and some. I have had no further issues with the machine and upon checkout they even upgraded my care package from 3 years to 5 years. Not that for the time being I think I will ever need to call them!
I would recommend on all aspects of buying your own computer, the choice available, the product quality and the after care service. Top notch!
If I ever need to replace components or buy another computer, these guys will be seeing more of my business.