Written on: 20/11/2012
First, you have to pay before they will send you the instructions on how to use it. Their website states that you only have to enter your specific IMEI # and phone information, they send you the unlock code and instructions to unlock. They should have state upfront on their website that there is no refund if they sell you a bad product!
First - their primary language is OBVIOUSLY not English. The instructions are ridiculous and did not address my specific phone, although they state in their website it will.
When the code didn't work, their response was that it was my responsibility to make sure it would work and figure out how to do it, and to be nice they would refund me 50%. So these people are ripping off customers right and left, and anyone who doesn't dispute their credit card and allows them to steal $5 from you is adding to the problem!!!! Wonder how much you can make stealing $5 per person and not having to do anything??