Written on: 19/11/2012
My suitcase has been destroyed -beyond any repair . That was mid August and until now I am still emaling them. They are very good in ignoring-the best quality. Offered amount that is 40% less then originally Samsonite. I provided them with all documents requested but still haven't got any compesation at all. I send few email before getting respond. Just a waste of time and money. Think twice before book with them.