Written on: 16/11/2012 by joerodman
Great experience ordering with activesport.co.uk (ebay site).
I broke a spoke during a days rideing, that evening i took the broken spoke out and measured it. In a sleep deprived state I measured the broken spoke and estimated the length that had broken off. Inevitably i guessed wrong. By the time the spoke had arrived i had removed another spoke to measure the true length and found out I had ordered the wrong spoke.
I contacted active sport and they were more than happy to do a swap. They refunded both the cost of the spokes and the delivery cost. The replacement was received in good time.
The product sees to be of good quality and the priced seemed to be competitive, compared to other low volume spoke sellers.