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“REFARCE Kitchens”

written by glasgowmole on 14/11/2012

I wish there was a ‘zero star’ option. REFACE installed my replacement kitchen a few years ago now IT needs replaced. The vinyl has started to peel and crack and looks terrible.

Alarm bells should have started to ring at the length of the disclaimer list they made me sign before proceeding with the work. If you do invite them to work in your house be sure to read it carefully and contemplate why it contains so many caveats. I am annoyed at myself for not considering this more fully.

The company’s showroom looks good and the salesman who came to visit was pleasant, but this is where the professionalism ends. The product installed I would rate 0 out of 10 for value. The finish was rough around the edges and the cheapest of fittings were used. There were also a number of unsightly joins in woodwork, seems and vinyl overlaps. The installation team was rude as were the after sales support (laughs) staff.

If you want a new kitchen please avoid Reface. They claim to be cheaper but in reality it is false economy. I would recommend you find a local joiner to fit a kitchen from somewhere like Ikea or Howdens.

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