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“Really poor procedure that lost them our business. ...”

written by redninja13 on 04/03/2009

Good Points
Availabilty and location

Bad Points
As my partner doesn't have a debit card in his name, and we would have had to pay with my debit card, they wanted extra money to insure me as a second driver, even though i have no driving license. Consequently we went somewhere else!

General Comments
Really poor procedure that lost them our business. How can Enterprise expect me to pay to be insured, when I can't even drive the car! Can't complain on their website, without creating an account with them.

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