written by VB123 on 13/11/2012
They do not offer free delivery - be warned this can get expensive and they may not even recieve your returns.
I ordered boots worth £20- had to order two sizes as I was not sure which i'd be,
When it came to returning - registered delivery was nearlly £10 - half the price of the boots.
I went for first class standard at over £7.
Waited nearly 2 weeks, heard nothing - emailed them and they said they 'had not received my order'
Total rubbish, appalling serving, overpriced returns - not worth the stress.
Sites like asos.com - provide labels to return, free delivery - within one week I had money back from them.