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★★★★☆

“Good eventual result”

Written on: 09/11/2012 by emmacrow (1 review written)

Although the product I bought - a heavy duty office cupboard - is an excellent buy, very sturdy, and very well designed, there were a number of problems en route that could have been serious. Firstly, it was not made clear that it was a self-assembly item. Secondly, the delivery courier were absolutely hopeless (one driver who was not strong enough to lift the product) and could easily have damaged it. Thirdly, when we did manage eventually to manoevre the pack into a suitable position and assemble it, we found the assembly the instructions were clearly written for professionals. This was no simple Ikea pack. Once we'd decoded the arcane knowledge of ten different kinds of screws, using the internet and a great deal of trial and error, and we managed to assemble it, the result was ideal.