Report Abuse

“Going the extra mile.”

written by on 05/11/2012

Recently I had made my way to Gatwick Airport and due to traffic on the M25 I was running extremely late. I phoned ahead to Diamond Parking to tell them of my late arrival and had expected to wait even longer on arrival. The supervisor had informed me that he had managed to get a driver on standby. On arrival I noticed my fuel light was on and left £20.00 in the middle compartment for the driver to refuel for me. I grabbed my bags and ran for the terminal and once airborne realized I failed to inform the driver of refueling with the money I had left. On my return my vehicle was waiting for me and due to the lateness of the evening just wanted to get home.Even though the petrol light was off I stopped for a refuel and found the £20.00 still in the middle compartment. They had gone the extra mile and ensured that there was enough fuel to return my vehicle. I phoned them up and told them that I had posted the money to them and thanked them. Clearly this was a company that cared and will always have my custom. Thank you chaps.