Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1750782

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“what a shambles”

Written on: 03/11/2012 by marblecake22 (1 review written)

I have been ordering form La Redoute for over 10 years with no problems but my last order has turned into a nightmare. I ordered over the internet and due to a glitch my order came through twice.One at the reduced price I thought I was buying at and one at the full price. On calling the helpline I was told it was my fault because of the browser I used and the items had already been dispatched I would have to send the items at the higher price back. Ok, but instead of sending two parcels it all came in one another phone call, another rude lady and a trip to the post office to send back. Fine I thought but that was over a week ago - the returned items haven't shown up on my account. They have since sent and charged me also for a 'free' handbag. On the account it says I ordered this by phone? I now have been sent a bill for twice the amount I ordered and I am fuming.