Written on: 03/11/2012
I don't know what the service is like outside of the merseyside area, but this seem's to be the common service protocol. I went in lunch time and ordered a big Mac meal large then I was asked to park up and wait for my meal? c'mon this is meant to be fast food service and it was not that busy.
on other occasions in a family order asked to park up waiting for a particular item (fair enough a veggie burger not many ready) but when the order comes the only thing that's fresh and hot is the veggie burger all the other items are lukewarm as they have been in a bag to one side cooling down. my wife now orders big Mac instead of the veggie burger and the process is still the same. All items should be ready and packed together at their best On an another occasion the order just dribbed and drabbed it's way out this was a family meal together