written by jacolong on 23/06/2006
Good Points
None
Bad Points
Everything
General Comments
I reserved a van with Enterprise car rental 3 weeks before an event. I called to verify the pick-up time a few days before the event, and they told me that they no longer had a van for me. Now it is going to be impossible to find a large rental van before the date I need it. If I wouldn't have called them to verify the pick-up time, I would not have found out until the day I went to pick it up. They apparently weren't planning on calling me.
I will never ever do business with Enterprise again.