Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1736047

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★

“Excellent customer service”

Written on: 22/10/2012

The bike was delivered with no delivery time problems and was well packed / protected.
After assembling the bike (only a few easy things to do!) a problem with the chain-set was apparent.
After a few e.mails to Bikes 2U Direct customer service they speedily identified the issue and rapidly sent out a new part free of charge.
I have been extremely impressed with their concern, professionalism and the way in which they rectified the problem...all with a great and refreshing "can-do" manner.

I would definitely recommend this company and would buy from them again without hesitation.
They are definitely not a "get the money quick, send-out the product and forget about the customer" type of internet company.