Written on: 16/10/2012 by Pauline7 (1 review written)
They send a months supply yet offer 14 days free trial from the date ordered yet if they are not returned within the 14 days, they start taking money from you.
I sent off for the SlimTone plus and Body Cleanse Plus using my credit card. I also ordered another Body Cleanse Plus in my husbands name by Direct Debit as I didn't think the order I put in for my own SkinTone Plus had been taken. I tried to cancel two hours later but was told they had already been dispatched. I received them the next day at a cost of £7.47 postage and will be returning them today, unopened. I have worked out the return postage costs to Eire and it will be just over £15 with a proof of receipt and I wouldn't trust them by sending it any other way. The total cost of this experience will be more than £22.50 for nothing and being pensioners on a small income, we can ill afford to lose money this way. We have had to have our credit cards and debit cards cancelled and re-issued too.
The head office for this company is in Panama and that says it all! I rang the Citizens Advice support line and they say that there is nothing that can be done about this company as they are not in the UK. It seems though that they may be breaking some advertising standards agency regulations as they do not mention that you are signing up for a trial in their main web page, only in their "Terms and Conditions".
I know it is my own fault for not reading the small print but I had seen the Union Jack, BBC logo, the Daily Mirror and The Sun recommendations on this website that directed me to the so called "free trial". I mistakenly thought it was a reliable British site.