Written on: 15/10/2012 by kkwms (1 review written)
Like some others, I'm so glad I didn't read the reviews before getting the EuroSteam iron. I'm on this site only to find an online version of the owner's manual and was surprised to see all the negative reviews.
I bought the EuroSteam Iron at a Trade Show more than two years ago. This iron has continued to be a dream-come-true. I will never go back to a regular iron.
What's the secret? I'm not sure, really. I use distilled water. I fill the water only to the designated "water line", I always turn the iron off when I'm finished, and I try to always dump the water out after each use (to keep the water from corroding the interior of the iron).
I have never needed to call support.
Hope that helps.