Written on: 13/10/2012
bought this after seeing on shopping channel. It was brilliant and loved the product when we first got it, great for cleaning all areas of the house. then it stopped working !!! contacted company who replaced without a problem, was so pleased to get it back so I could get cleaning then 6 months down the line second one failed. So disappointed but will not buy another one of this product will look for a more robust steam cleaner that will last and be up to plenty of cleaning jobs.