written by JOANN33 on 12/10/2012
i was totally amazed by the lack of commitment to this FIRM, i went to gat wick on 14 sept and returned a week later to have to wait for 2 hours for my car to be RETURNED, no meet and greet what so EVER, phone became UNOBTAINABLE, what a SURPRISE, couldnt get hold of ANYONE. then at 5.45 in morining my car finally arrived after 2 HOURS, needles to say i was fit to BURST, when i did manage to get through after 15 phone CALLS, i had a cocky little jobsworth on the other end being quit indignant because i dared to ask where my car WAS, my advice pay more to get a proper firm IN, everything they say bout this firm is true it is a SHAM, i was told for i booked it that i wouldnt have to WORRY, as i doubled checked after reading reviews so i gave them the benefit of the DOUBT, my god i wished i HADNT,