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★☆☆☆☆

“NO REPAIR SERVICE!”

Written on: 11/10/2012 by THURSDAYSCHILD (1 review written)

One of the 4 wheels on my Tripp 4wheel case has jammed. Brought it back to Debenhams. Unless it is under guarantee, in which case it will be replaced, there are no repairs available. Brought it to major luggage sale/repair centre in Dublin city (Adamsons) who say that Tripp will not release any spare parts so they cannot repair.

Can you imagine, an almost unused suitcase, just with 1 wheel faulty has now to be consigned to the skip as it is unusable.

I saw two people in Debenhams examining the Tripp luggage with a view to purchase and put them wise - they walked off, away from the luggage, lucky for them.

ANNE