written by on 11/10/2012
I was delighted to find that this company stocked the particular colour of a branded walking sock I had been looking for, so ordered 2 pairs. The order went through and payment was taken. Only the next day was I informed by email that they could only supply one of my chosen colour and was offered one of another colour as an alternative, which was disappointing. I've had this type of experience before, and I just wish companies would inform you of the stock situation on their website BEFORE or DURING the order process, not after they've taken your money. Other websites manage to list items as 'out of stock' so that you know the situation immediately and can shop elsewhere. That said, the communication from this company was prompt and courteous, and delivery was quick, so overall I would probably shop with them again.