Written on: 11/10/2012
you can be reassured that when you book with hotels.com that the arrangements will go smoothly the hotels resemble their description and that you have back up on the phone if you should so wish. we have traveled all over Europe and the quality of the holiday has only been improved through the choice of hotel that I have booked. In most cases the staff in the hotels have been friendly and welcoming. Nothing has gone wrong and I trust them to supply me with good quality hotels in the future - you can also get good value for money too.