Written on: 05/10/2012
I ordered an item (Suzuki SV belly pan) and payment was taken almost immediately. 10 days later the order was still shown as 'In processing' on their website so I emailed them to confirm when it would be despatched.
A week later I received no response, then I found the reviews on here and immediately thought I was screwed. So I sent a stern follow-up email demanding a response or a full refund otherwise I would contact my credit card for a refund.
No response was received, but by my self-set deadline I was finally able to get through to them on the phone where they told me they would despatch the goods that day.
Indeed they did and the goods were eventually received, but I do feel like I had a lucky escape and definitely would not waste my time with them again.
By the way, the goods were of very flimsy quality and overpriced for what it is...not necessarily saying that is the trader's fault as maybe they're all the same, jus' sayin'...