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“I ordered a boot liner for a Volvo XC6 from Towequipe....”

written by StevefromNorwich on 03/10/2012

I ordered a boot liner for a Volvo XC6 from Towequipe. On arrival I found it was not 'a custom fit' as advertised and as undersized had a tendency to pull away from the Velchro fixings. Response from the company was slow and unhelpful. After a week or so I phoned and was told nothing could be done as the templates for the liners were digital and could not be changed.

The manufacturer of these was Titan Covers. I contacted them direct and within 20 minuted they agreed to remake the cover to measurements I specified.

To Titan Covers ....five stars for their excellent service and product (finally)

To Towequipe........one star because I am unable to give less.

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