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“shoddy goods and disgustingly bad customer service...”

written by on 03/10/2012

purchased a stowmatic electric golf trolley broke after only being used about 9 times emailed sports hq and they offered to collect goods free for inspection contacted them to arrange a suitable date for collection only to be told i had to pay £50 as 1 yr warranty was up informed them of my consumer rights and european warranty which is 2 yrs it appears this company think they are above the law. I have had the trolley inspected and it has been found to be a manufacturing fault which means they by law have to offer free repair,replacement or refund but they have been ignoring my emails and i cant get any one over the phone it certainly seems to be my name is now blacklisted I even tried to get the name or email of the managing director which they so far have refused to give me. I am absolutely disgusted with this company and would warn everyone to stay away from them