Written on: 02/10/2012
I tried to cancel over phone within trial period, after 18.46 minutes was told it was cancelled yet they have said I have not cancelled, I have never telephoned and tried to take money 3 times from account even though I had cancelled direct debit, yet they still persue and sent to a baliff firm even though I sent copy of phone bill,,,, my advise stay clear, customer service very poor and wish I had cancelled through there web site link as it is costing myself time and money to get the thiefing unproffesional company to close the case and treat me like a customer they claim I am. All I can wonder is weather they are as good as they claim. my opinion is NO. STAY CLEAR, I only wished I had looked into the reviews before considering a web package from them.