Written on: 29/09/2012
It's impossible to comprehend how bad this service is until you try it. The website beggars belief. The functionality is stone age compared to other platforms and seems to have been deliberately designed to make life as difficult as possible. This really is one of the most awful, amateurish websites I know of.
Like some other reviewers, I only use it a retain Premier membership.
HSBC please sort this out.