WE were looking for the best tickets to see the lion king, they advised us and assured us that the price represented the best seats for us and our 9 year old. When we got the seats the tickets were not as sold. They refuse to engage with us to resolve the situation. They lied on why the price did not match the seat and have stopped answering my e mails.
Just the worse company giving the theatres in London a bad image.
The advice from the box office was always check the seating plan yourself, book under the shows name and ask the face value of the tickets (Vat is not added to this face value, you can buy it for that)