Written on: 12/09/2012
I needed spares for my Adidas Evil Eye cycling shades. They are a few years old and I was not sure I could get replacement parts.
The added challenge? They had to be delivered by the end of the week so my family could bring them out to the USA for me.
I wrote to SSO to ask them about the availability of the parts and could they deliver by the end of the week.
I got a prompt response and Deb, and online manager at SSO, picked up my request and helped me get it sorted. She let me know which bits were in stock and, where they did not have the exact item, what a good substitute was.
Within 48 hours, I had experienced great service, placed my order, and Deb ensured the parts werre dispatched in time to meet my deadline.
Great service, great website, great staff.
Thanks you Deb and the team.