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★☆☆☆☆

“I have recently left "Virgin" one account in favour of...”

Written on: 25/02/2011

I have recently left "Virgin" one account in favour of a cheaper, and more importantly, transparent account when it comes to interest rates. RBS have taken over this product from Virgin and have turned it into a sham. I decided to leave having questioned them as to how they could justify their interest rates, given the basis on which the one account was originally sold, and what their interest rate policy currently is. Incredibly, they refused to tell me what their interest rate policy is. I felt unable to take the risk of staying with them knowing that bank base rates and/or LIBOR will rise in the future, but not knowing what their interest policy is. RBS have a huge hole in their balance sheet to fill and will use One Account holders as one way of filling it: not at my expense thank you!