Written on: 04/09/2012 by aerospace100 (1 review written)
After purchasing a gift in the Metro Centre Debenhams Miss Selfridge I was completely shocked at how the concession manager of Miss Selfridge spoke to her staff and another nearby customer.
She was being loud, patronising and slightly aggressive. In fact she made one young girl cry.
I tried to get her name but the name tag she was wearing was turned around. She was around 40-50 years of age and had one serious attitude problem. She deeply embarrassed her staff in front of potential customers, who at this point had left the store.
I am never using this Miss Selfridge concession again. The unprofessionalism of this concession manager has put me off entering this store in future.
If she worked for me, I'd of sacked her on the spot.