Written on: 03/09/2012
I live in Guernsey in the Channel Islands and I wanted a 2012 Rockhopper expert, 26" rims not the new 29" rims. As it is now September 2012 all this years models have been sold or are unavailable to order (according to our local dealer anyway).
Out of interest I google the bike I wanted and there were about 8 options of dealers offering the bike I wanted. 6 of them offered it at the price my local dealer said it was, £900 ish. One other dealer listed it at just under £700 which I thought was a bit better. J E James cycles listed it even cheaper so I had a look at their site to see about ordering it. The site was pure simplicity to use and the bike I wanted was in stock in the size I needed. The best bit was the price. As the Channel Islands are VAT excempt I ended up getting the bike I wanted for almost £400 cheaper than my local dealer COULDN'T get it for.
The bike was ordered and i was kept in the loop as to where the bike was, what date it went in to be PDI'd, when it left the workshop and even the day it would be delivered. It arrived on time packed perfectly in its box and took less than 20 minutes to get on the thing and ride it.
I have now found a decent bike dealer and o not intend to let it go.
Well done J E James Cycles. Top notch outfit.