Written on: 02/09/2012
I have shopped with Topshop for years now but lately everytime ive ordered there online
Customer service is absolutely poor. They do not respond back for days sometimes not at all unless you keep sending emails. They say they will refund you after proof of return BUT even after that they still make excuses and do not refund your money back.
Topshop has gone so down in standards it's unbelievable now. I will not be shopping online there again.
I would rather shop at Asos it had the best customer service, deliver on time, refund you in less than 10 days of the return.
And it has so much more choice in clothing with good prices and always give you discounts and free saver deliver.
TOPSHOP is absolutely RUBISH.
more like topcrap now.