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★☆☆☆☆

“Horrible customer service!”

Written on: 01/09/2012 by ealdi (1 review written)

I had an appointment on Friday at 5pm. I left work early to make my appointment. Once there I waited until 5:30pm before asking the front desk person if it would be much longer. She went to the back and came back and said it would be 10-15 minutes more. I then left and asked that someone in a supervisory position contact me.

The "Regional" called and left me a message that she would "try" to contact me next week but she would be busy with the opening of their new location in Kendall. I guess they don't care about customer service. I'm clearly not important to the company.