written by on 14/07/2010
I visited the Hayle branch with a promotional coupon from a previous visit for for 2 meals and a bottle of wine for £12. Was told there was no wine available and was charged £9 for both meals, I then had to buy my drinks seperate. I wasn't offered any sort of real explanation of why just "no wine"or allowed to buy the drinks a a slight discount. I have since given my thoughts to whitbread who got there "manager" to ring me. he just fobbed me off with they had run out of wine and "they reserve the right to withdraw" and no real apology for his staffs poor service. Food was ok for the price we paid and arrived fairly quickly, but the servive in this branch is abosutley distgusting