Written on: 25/08/2012 by LSewell (1 review written)
Ordered a part for adidas sunglasses. Order was quickly acknowledged by email and followed up next day with a telephone call from Deborah at SSO explaining that these are now an old model and there may be some delay in sourcing the replacement arm. Couldn'd have been more helpful. In the event the order was fulfiiled two weeks earlier than expected. Again an email was sent stating the order was packed and on its way the day before so I could look out for it in the post.
Truly, one of the best online services I have ever received.