written by on 24/08/2012
after ordering a certain amount of items for over 140 EUR (including 15 EUR shipping & handling) two days later they charged my account for 24.85 EUR for unknown reasons (!) I was trying to contact them with no avail. no explanation no response..
the shipping was made from Germany to Lithuania (those countries are pretty close, separated only with Poland).
I'm facing a trouble like this for the first time and not sure yet, where could I report this incident. of course, have all the proof and receipt with no indication or any explanation for the extra charge.