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★★☆☆☆

“NO CUSTOMER SUPPORT”

Written on: 18/08/2012 by Pillydear (1 review written)

I am so over Jacquie Lawson! Twice cards that I tried to send did not arrive the other end. The recipients checked their in-boxes and their spam file. Nothing. Trying to contact Jacquie Lawson is impossible. All you ever get is an automated email telling you to check this, this and this. When that fails, you simply cannot get hold of a human being so you have no alternative but to give up, which, presumably, is what they hope you will do. I wish that I had not renewed my membership. They need to overhaul customer relations because at present it is non-existent and when I am asked to renew, I won't!