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★★★☆☆

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“Communication problem”

Written on: 17/08/2012

Arrived at Sheraton on the Falls Hotel to find no reservation details. I was asked to phone travel republic, they said they would send a fax over to hotel, but hotel said they didn't receive it. It was very frustrating and after long queing and telephone calls they said it was sorted, but i still don't know for sure if i was double charged.

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“Communication problem”