written by mrsH3009 on 15/08/2012
I used this company to replace the windows and doors in my holiday property in West Cornwall. I visited their showroom in Pool and found their staff to be very helpful and efficient, showing me around their factory where they make their product. I arranged an appointment to view the property with one of their sales people who was a very kind gentleman, there was no pressure selling or discounting with permission from the manager over the phone. I recieved the quote at my home address as requested a few days later, and while a bit more than other local companies I had been impressed with the product and the fact that they didnt buy it in, the fact that they have been trading for nearly 30 years and the service I had recieved so far.
I decided to go ahead and had good communitcation throughout, they kept me informed and arranged a suitable installation date for when I was next down. The fitters were excellent, very tidy and polite and did a great job.
I am only giving them 4 stars because their product was a bit more expensive, but I think it is worth paying for.