Written on: 15/08/2012 by KJonesSouthWales01 (2 reviews written)
Since joining EKM Powershop as a new and very inexperienced person to all things ecommerce I have to say that I have been looked after at every stage and Im confident that I will continue to be. No question has been unanswered and all answers and explanations have been provided with clear detail and thought so that even a novice like myself can understand and take action accordingly. Ive built up a fantastic relationship with my account handler Gemma what a lovely girl she should be highly commended for her positive and helpful attitude, I never feel like Im talking to a stranger on the phone she feels like a friend now. Im yet to ask her something she has been unable to answer or help with they really are the experts.
I was looking to the internet to generate a second income for my family in the difficult economic times that we are now facing and I couldnt have gone to a better place. I find the platform user friendly and easy to navigate. My shop has really developed in the course of the last 8weeks and I cant wait to launch. Ive been planning properly for my launch and with the help of Phil in the SEO team who has started supporting me to take the next steps Im again confident that my positive experience will continue.
I know that people are quick to give negative reviews but I always feel its important to give praise and credit where its due and my experience has been one that I will be raving about and telling my friends for years to come. As I still have many more steps along my ecommerce journey I will continue to give feedback whether its positive or negative but to be fair for the low start up costs Ive had to pay I just cant imagine that my expectations wont be met. I guess you could call me EKMs number one fan right now! Gemma will definately be on my christmas card list in the future! Thank you everyone you have been superb!
(I havent noted the name of my shop as yet as I am in the process of trademarking before the launch)