Written on: 13/08/2012
I bought something in the USA going to the UK. Paid over the odds with fully trackable etc. It was posted on the 23rd of July reached the UK on the 25th July but surprise surprise have still not received the item as it has been festering at the Royal Mail depot according to the tracking information with no updates in the UK side. Very impressed with the US tracking info but not at all with Royal Mails...they really couldn't care less. Phoned them and it was like talking to Worsel Gummage on the other end, attitude was like I was asking him to give me aunt sal!
Rubish service, it makes you wonder if the reason so many businesses fail in the UK is down to the mailing service provided in the UK.