Written on: 12/08/2012
I am having similar problems. as everyone else. Spent hours trying to get throught to them on the phone, could get any support. Spent hours trying to contact them by phone to cancel service. now being chased by collections company for a service that did not work. I have passed information across to trading Standards and BBC Watchdog. The company CEO is Oliver.Mauss@1and1.com the main holding comapny is united-internet CEO RDommermuth@united-internet.com.