Written on: 12/08/2012
I had hotmail for almost 15 years and I loved it. The past few weeks it has been difficult to open my e-mail since it has gone through a new E-MAIL instruction. At sign-in, I was asked for a profile, new security code, and other questions. The security code didn't work the first few times and after trying to get my e-mail for over 30 minutes-I finally did get in. I have closed my account--too frustrating! And then I was given a message that they will keep my account open for months before it closes!
Too bad they did not work out the problems first.