Written on: 09/08/2012
After reading a few reviews on this and many other sites I always ask myself the same question: Why do people always think megabus are going to be perfect? Sure, the drivers can be a little rude at times. Sure, the buses can be late on arrival/departure but these instances only happen to myself, a constant user of megabus.com to Leeds/Bradford/Newcastle/Birmingham from London, once in every 4/5 return journeys working out to be once in every 8-10 journeys.
The first thing people have to realise about megabus is that they are only paying a relatively small price for the journey and this means that the quality of the coaches are obviously going to be sub-standard, I mean if you pay for a hotel room for £19 a night you aren't expecting it to be the Savoy are you? Using this analogy, if one pays £10 or less for a one way journey, you cannot expect the coaches to be luxury leather seats are you? The term 'you get what you pay for' springs to mind, if you pay a non-luxurious price, you will receive a non-luxurious coach.
Another thing I read about is the drivers. Now may I start this by noting that I have never experienced the megabus drivers from Scotland or the South West of England so have little knowledge of drivers there. Right back to the point, I tend to find that the drivers are relatively friendly in the sense that they are essentially glorified cab drivers, all they are tasked to do is get you from A to B and that's that. I also tend to find that drivers from the South of England are a lot less friendly than those from the North/Middle of England. Every time I board the megabus I notice that the drivers at first can be a little grumpy but wouldn't you be if you were forced to drive a coach full of 50+ passengers who are loud and rude themselves? Also, 75% of the time the drivers have no clue why the coach is late as they have either only just started driving the coach themselves or have only just been driving for a short period of time and have you 'reviewers' not heard of traffic, accidents or breakdowns? Please use common sense!!!
I have travelled by National Express and Megabus for well over 3 years now once every 2 weeks and personally I cannot find a difference between the two, especially when the price differences are so high for National Express.
Right now, the coaches. Upon boarding a megabus you'll notice two things, either you've got on brand new coach (result!) or you have boarded an old herbert which has done well over 300,000 miles (damn!) but too be honest the coaches are all in pretty decent nick, sometimes the seats may be a little uncomfortable if the coaches are packed admittedly but this is what you get for not travelling by train/plane. I always find the coaches to be relatively smooth riding and rather like sitting on a hard mattress whilst resting your head on a wooden head rest covered in fabric, okay so not the best but please! You're paying small bucks!
Overall, if you are a rational human being, use MEGABUS, if you are a snob, use NATIONAL EXPRESS.