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“Great value and service but we were given a rubbish car! ”

Written on: 02/08/2012 by alanmulley1965 (1 review written)

Travelled from Gatwick to Nice and went to pick up car. Very helpful staff and good value for money. My only complaint is that the car I was given for our 1 week holiday in the south of France was certainly not running as it should do and should not have been available for hire but should have been in a workshop. The Opel Corsa struggled to accelerate on the flat let alone up the mountain roads and I spent most of the time repeatedly changing down gear to get some forward motion. When forward motion was acheived it was jerky and spluttery. Driving on the other side of the road is difficult enough in a car you are familiar with but having an unfamiliar car with the steering wheel on the wrong side and changing gear with the wrong hand and driving on the wrong side of the road up the mountains whilst the car is jerking like a kangaroo is not my idea of fun.
I did ring the car hire company and they said bring the car back and we will change it. This meant a 1 hour drive back to the Airport, park it up and go and do the necessary paperwork. Then another 1 hour trip back to our accomodation. I would have expected them to bring a replacement to me but they wouldn't do that and I wasn't prepared to do a 3 hour round trip. We put up with the problem and the car didn't break down.

A Mulley

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